About Us

“Resort Solutions Limited adopts a ‘hands on’ approach to identify the specific issues facing a resort and to provide a customised, bespoke solution.”

Resort Solutions Limited is a full-service provider of resort and club management services to the holiday ownership industry. The company’s mission is to provide the best possible holiday experience for owners and guests while increasing resort profitability, boosting performance and improving efficiency. Over the past eighteen years, Resort Solutions Limited has become a recognised leader in the field of resort management providing superior service, support and advice. The team’s industry knowledge and expertise covers areas such as operations management, membership services, maintenance fee collection, accounting and finance support, sales and inventory management, club administration and strategic planning.

The team, which is based in Market Harborough, U.K., provides a range of tailor-made management services to 7 resorts and over 6,000 timeshare owning families throughout Europe. Acquired in early 2013 by Idiliq Group, Resort Solutions Limited offers bespoke products and expertise to a broad mix of owner operated and managed resorts in both the UK and Europe. The combination of management strengths, experienced staff, technology, and economies of scale has created a highly sophisticated management services provider within Europe. The team recognises that each resort and owner base are unique and face different challenges; the key to a successful relationship between the resort and the management company is the ability to adapt the management approach accordingly. Resort Solutions Limited provides a cost-conscious, service-oriented management system designed to help resorts run efficiently and competitively in the modern shared ownership and holiday marketplace. Resort Solutions Limited is a member of the industry’s trade association, the RDO and work closely with industry partners to include RCI, Interval International and 7across.

Operations Management

Successful resort management requires an understanding of the interaction of people, processes and technology with the knowledge to maximise the performance of each. Resort Solutions Limited offers unmatched experience in addressing these challenges. The team will analyse your current resort operations and then offer a bespoke, hands-on management solution, tailoring their expertise to your specific needs.

Membership Services

Keeping owners and guests happy so they return every year and continue to pay their maintenance fee is key to the long-term viability of any resort. This can only be achieved if the management team provides a memorable and hospitality-focused holiday experience on site and by regularly communicating with owners so they know what is happening at their resort.

Club Finance & Accounting

Accurate, relevant and up to date financial intelligence is essential for the successful management of a resort. Whether your resort is in the start-up phase for sales or is now sold out and committee-run, financial planning is essential to determine future policies, plans and strategies.

Club & Committee Administration

With over ten years’ experience, Resort Solutions Limited understands the complexities of club administration and knows that central to success is effective and regular communication. By regularly providing information to committees and owners, listening to their concerns and acting on their feedback Resort Solutions Limited can provide your owners with the highest level of service.

Strategic Planning & Refurbishments

The Resort Solutions Limited team has the knowledge and experience to help you identify, exploit and then implement new opportunities for your resort while ensuring you avoid any costly mistakes. The management team will help you look at the bigger picture without ever losing sight of the smallest details. They can help you make the most of your resources and achieve your business goals. Thinking about a refurbishment or renovation project? Then talk to us and let us guide you through the process.

Developer Services

Resort Solutions Limited has extensive experience of the issues facing committee-run, mature resorts. The team works with resort clients to identify new holiday ownership products, plan future development and identify the correct markets for future growth. These are all tasks that require experience, vision and resources.